Attendee FAQs

Attendee FAQs

Have a question about registration, travel, or conference activities? We can help! Below we have answered some of the most Frequently Asked Questions about attending Cutting Edge 2016.

You can register online by visiting Register or manually by filling out the registration PDF and emailing the completed for to meetings@smenet.org or faxing the completed form to 303.979.3461.

Please send all receipt inquiries to meetings@smenet.org or contact SME customer service at 303.948.4200. You can also view your meeting registrations online and print your registration acknowledgement through your UCA or SME profile. Please visit www.smenet.org/login-join, use your email address and password on file with SME/UCA, and locate My Meetings below My Contact Information on the My Account page. To see registration details, select View Registration next to the corresponding meeting.

All badges and conference related materials will be distributed onsite at the Cutting Edge registration desk located at The Concourse Hotel at Los Angeles Airport.

The registration fees include participation in all technical sessions, daily coffee breaks, and daily lunches.

Your registration allows you access to all technical sessions.

Onsite registration will open on November 6, 2016, at The Concourse Hotel at Los Angeles Airport.

All registrations are full program registration, one day registration are not available.

All guests need to be registered at the companion rate. Purchase of additional tickets may be required if applicable.

All changes to an attendee record must be submitted in writing to meetings@smenet.org

If circumstances require you to cancel your Cutting Edge registration you must do so in writing. Written notice must be sent to meetings@smenet.org no later than October 24, 2016, to receive a full refund, less a $100 (USD) processing fee. There are no refunds for no-shows and cancellations received after October 24, 2016.

The Cutting Edge official hotel is The Concourse Hotel at Los Angeles Airport. Cutting Edge has arranged for special discounted hotel room rates for the duration of the conference. Learn more about The Concourse Hotel at Los Angeles Airport, the official conference hotel, and make your room reservation today.

If you have additional questions, please contact Cutting Edge customer service at 303.948.4200 or 800.763.3132 (US Only), or registration at meetings@smenet.org.